RNM | Syfrox

RNM

Demo Credentials

Username: Admin

Password: Admin

Technologies

Demo Credentials

Username: Admin

Password: Admin

Technologies

RNM is an enterprise communication and engagement platform developed to enhance internal collaboration, information sharing, and productivity within corporate teams. It provides a centralized hub for team messaging, announcements, and knowledge management while maintaining compliance with organizational communication policies.

The platform features structured channels for real-time and asynchronous discussions, integrated task assignments, and document sharing, all with advanced search and tagging functionality. Role-based access and notification controls allow teams to focus on relevant conversations and avoid information overload.

Managers and admins can track communication trends, enforce policy adherence, and gain insights into team engagement through comprehensive analytics dashboards. Speak Core empowers organizations to streamline internal workflows and foster a more connected, informed, and efficient work environment.

Client Needs

The client requires a comprehensive corporate travel booking application that simplifies the end-to-end journey planning process for employees. The platform must support multi-modal reservations—flights, trains, hotels, and car rentals—while ensuring full compliance with internal travel policies. A key priority is offering users transparency in total travel costs, along with flexible options for flight and seat selection. Secure corporate card integration is essential for seamless payments. The system should also allow travellers to review and manage booking details effortlessly through an intuitive interface. Additionally, it must promote responsible travel by displaying CO₂ emissions for each trip and alerting users about necessary visas and documentation prior to confirmation.

Challenges

The travel booking process presents several challenges that can impact user experience and compliance. A complex, multi-step checkout can be confusing without clear navigation cues or stage indicators. Users may unintentionally select non-compliant options if real-time policy alerts are not prominently displayed. Payment confirmation often lacks clarity, leaving travellers unsure whether their booking is complete. Seat selection may be frustrating due to unclear availability or session timeouts that reset progress. Additionally, crucial details—such as CO₂ emissions, fare rules, or visa requirements—can be overlooked if not clearly visible. These issues can lead to errors, delays, and non-compliant bookings, undermining efficiency and user confidence.

Solution

To address these challenges, the platform should feature a streamlined, intuitive booking interface with clear progress indicators and contextual guidance at each step. Real-time policy validation will alert users to non-compliant choices upfront, reducing booking errors. A definitive confirmation screen and clear success message will remove ambiguity around payment completion. Enhancements to the seat selection process—such as live availability updates and auto-save functionality—will prevent progress loss during session timeouts. Key travel details, including CO₂ emissions, fare rules, and visa requirements, should be prominently displayed throughout the booking flow. Expandable sections for each trip component will provide clarity without overwhelming the user.

RNM