RNM
Demo Credentials
Username: Admin
Password: Admin
Technologies
RNM is a robust platform crafted to streamline corporate travel management. It simplifies the planning, booking, and approval of business trips while maintaining full compliance with internal policies. With RNM, organizations ensure a smoother and more efficient travel experience.
Users can create detailed travel requests, compare various cost-effective options, and justify their choices when deviating from the lowest fare. A multi-step checkout process allows booking of flights, trains, hotels, and rental cars with features like seat selection and visible policy indicators. This approach encourages transparency and smart decision-making at every step.
Approvers benefit from instant access to cost breakdowns and compliance indicators, allowing them to approve requests with just a single click. Once approved, bookings are completed using the corporate payment method, reducing manual tasks. RNM also supports sustainability efforts by displaying CO₂ emissions for each flight segment.
Client Needs
The client seeks a comprehensive corporate travel booking solution that simplifies the planning and booking of various modes of transportation, including flights, trains, accommodations, and car rentals. The platform must ensure full adherence to company travel policies, offer transparent cost breakdowns, and provide flexible options for users to select flights and seats based on their preferences. It should also facilitate secure corporate card transactions and enable users to easily manage and review their booking details throughout the process. A seamless and efficient checkout experience is essential, alongside features that encourage sustainable travel, such as showing CO₂ emissions for each trip. Additionally, the platform must notify users of any visa or documentation requirements prior to finalizing their bookings.
Challenges
During the travel booking process, users may encounter various challenges. The multi-step checkout can be overwhelming or confusing, especially when there are no clear progress indicators or guidance to navigate between stages. Without real-time policy alerts, users might unknowingly select options that do not align with company policies. The payment confirmation screen may lack clarity, leaving users uncertain about whether their booking was successfully completed. Additionally, seat selection can be unclear in terms of availability or may reset if the session expires. Crucial information, like CO₂ emissions, fare conditions (such as refundability), and travel document requirements, may not be easily visible or well-placed, leading to potential booking errors, delays, and non-compliant reservations.
Solution
To address these challenges, the platform should offer a step-by-step, intuitive booking interface with clear progress indicators and helpful tooltips guiding users through each phase. Real-time policy checks must be implemented, instantly flagging any selections that don’t comply with corporate travel guidelines. A confirmation screen with a success message post-payment will reassure users that their booking is finalized. The seat selection process should be enhanced with live updates and automatic saving of choices to prevent losing selections. Additionally, essential information, such as CO₂ emissions, fare rules, and visa requirements, should be prominently displayed throughout, with expandable sections for easy navigation and full control over trip details.